What SOLVNT processes
SOLVNT processes the information you enter in the app and, when you choose to connect a financial institution, account balances, account details, and transaction information supplied through Plaid. SOLVNT also stores app settings, bill and debt records, financial calculations, AI conversation and personalization data when those features are used, and limited diagnostics needed to operate, secure, and improve the service.
Bank connections
Bank connections are provided through Plaid. SOLVNT does not ask you to enter bank-login credentials directly into SOLVNT. Connection tokens used to maintain linked accounts are handled on the server and are not exposed through the normal app interface.
How information is used
Information is used to provide features such as Safe To Spend, connected-account views, transaction organization, bill and debt tracking, financial insights, notifications, recovery tools, personalization, and support diagnostics. SOLVNT is designed to keep financial calculations and user-owned records scoped to the signed-in user.
Service providers and sharing
SOLVNT relies on service providers to operate the application, including Base44 for application infrastructure and Plaid for financial-account connectivity. Data is shared with service providers only as needed to provide, secure, maintain, or support the service, subject to their applicable terms and privacy practices. SOLVNT does not publicly disclose users’ financial information.
Diagnostics and feedback
When you submit feedback or a crash report, SOLVNT may store a sanitized description of the problem, app version, route, device/browser category, and other limited diagnostic context. Passwords, full account numbers, Plaid access tokens, and raw financial payloads are not intended to be included in diagnostic reports.
Security
SOLVNT uses authenticated access controls, tenant-scoped data handling, server-side handling for sensitive connection tokens, and production logging safeguards intended to reduce unauthorized access or disclosure. No online service can guarantee absolute security.
Retention and account deletion
You may request deletion of your SOLVNT account and associated user-owned app data at any time. The deletion flow removes SOLVNT financial records and app data associated with your account, revokes active Plaid connections on a best-effort basis, signs you out, and queues any remaining platform sign-in identity for permanent administrator deletion when the platform requires that final step.
Some limited records may be retained only when reasonably necessary for security, fraud prevention, integrity, legal, tax, regulatory, or dispute-resolution obligations. Any retained information is kept only for the applicable required purpose and period.
Account deletion instructions →Your controls and privacy contact
Signed-in users can review Data & Privacy settings, export available app data, control supported personalization settings, disconnect linked financial institutions, and initiate account deletion from Settings.
For privacy questions, data requests, or account-deletion support, contact Hatcher Solutions LLC at support@hatchersolutions.com.
Changes
This policy may be updated as SOLVNT changes. The date at the top of this page identifies the current version.